Initiation of Exchange
- Exchange can be initiated by contacting us at (Email id : celebrationscustomercare27@gmail.com )or whatsapp 8830187890 If your exchange is accepted, we will send you the instructions, you can either bring the product to our shop or ship it back to us. Items sent back to us without first requesting a return will not be accepted.
- Once received the product will be checked before any further actions are taken.
- You can always contact us for any return question atm (celebrationscustomercare27@gmail.com). or whatsapp 8830187890
- Returns are not accepted, once goods sold, the goods cannot be returned.
- We have a 7 day Exchange policy, which means you have 7 days after receiving your item to request an exchange.
- Exchanges are only possible for a size change in the same product.
- To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Damages and issues
- Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
- Exceptions / non-returnable items
- Certain types of items cannot be returned / exchanged, custom products (such as special / orders or personalized items or hemmed pants), and undergarments
- Please get in touch if you have questions or concerns about your specific item.
- Customized products and wholesale orders are not eligible for returns, exchange or refunds.
- Unfortunately, we cannot accept returns on sale items.
Exchanges
- Exchange is accepted only for size change within 7 days of receiving the product.
- The fastest way to ensure you get what you want is to return the item you have at our physical store and pick up the required size.
- Other way to exchange the goods will be to – ship the goods back to us, and we will ship the required product size back to you.
- The shipping charges are at the cost of the customer.
- You can always contact us for any exchange questions Email id : : celebrationscustomercare27@gmail.com or whatsapp 8830187890
Refunds
- Goods once purchased will not be refunded.
- You can always contact us for any refund related queries at Email id celebrationscustomercare27@gmail.com or whatsapp 8830187890
Shipping Policy
- To ensure timely and hassle-free delivery, we request the customers to provide accurate details such as : delivery address, name and contact telephone number of the addressee.
- Please allow us 2-3 working days for your order to be dispatched.
- The orders cannot be shipped to PO boxes or military addresses; rural domestic addresses require one or more additional days to deliver.
- For Orders requiring any customization/ Personalized Products / Pre-ordered products, the delivery timelines will be mentioned with the product details and will require additional time.
- Our aim is to make the child or person is wearing the uniform: look smart, feel comfortable and take pride in it. Uniform must not be the cage of fabric but the comfort of clothing.